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  • What is Rio's policy on shortages?
  • If I order today when will I receive my product?
  • What forms of payment does Rio accept?
  • What is the cost of shipping?
  • How do I set up an account?

What is Rio's policy on shortages?

Need it fast?
Let us know of your special shipping needs and we will do our best to get your product to you the quickest and most economical way possible!

All shortages must be claimed within 48 hours of receipt of the order.  To claim a shortage, contact us by email, phone or fax.

If I order today when will I receive my product?

All orders go out the same day.  Orders placed before 2:00 pm CST will be delivered within 1 to 2 days.

What forms of payment does Rio accept?

Rio Office Supply accepts all major credit cards, corporate purchasing cards, purchase orders from customers with an open account status and PayPal.

What is the cost of shipping?

All domestic orders that do not contain furniture are free of charge as long as your order exceeds the minimum order amount ($75.00).

How do I set up an account?

Contact us and we will fax or mail a credit application to you that you can return to us by fax.  It takes one to two days to set up an account once credit approval has been issued.